Privacy Policy.

Information we collect

When you request a quote or estimate, book an appointment, check in a vehicle, or contact us, we collect the details you give us: your name, email, mobile phone number, address, vehicle details (year, make, model, VIN, photos) and insurance or claim information. We also keep records of the work we do and payments you make.

How we use it

We use your information to provide estimates, schedule and perform service, process payments and insurance claims, send appointment reminders, estimate and invoice links and repair updates, answer your questions, and run our business.

Text messaging (SMS)

If you opt in, we send text messages about your appointment, estimate, repair and account, and our staff may reply to you by text. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS consent are not shared with third parties or affiliates for marketing. All the categories of sharing below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share it only as needed to serve you: with your insurance company on a claim you ask us to handle, with parts suppliers and manufacturers (for example, Tesla) for warranty or parts orders, with service providers that help us run our business (payments, scheduling, email and messaging delivery) under confidentiality obligations, or when required by law.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for service, warranty, legal and accounting purposes.

Your choices

You can ask to see, correct or delete your information, or stop emails or texts, by contacting us. Reply STOP to any text to stop messages.

Contact us

EVS Motors, 4105 Sherwood Ln, Houston, TX 77092 · 888-878-2213 · [email protected]